Monday, 16 January 2012


Airtel Customer Care Number New Toll Free Number Service Number


Airtel Prepaid-Postpaid Customer Care Numbers:-
  • Call 121 (for queries like Scheme/Bill Plan/VAS) Chargeable at 50 paise/3 minutes.
  • Toll free number: 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users].
  • Airtel toll free customer care number for Non Airtel Users: 1800-103-4444.
  • E-Mail: Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. 
Airtel State-Wise Customer Care Numbers:-

State Name
Airtel Customer Care Number
Prepaid
Postpaid
Andhra Pradesh
9849098490
9849012345
Assam
9954099540
9954012345
Bihar & Jharkhand
9934099340
9934012345
Chennai
9840198401
9840012345
Delhi
9810198101
9810012345
Gujarat
9898098980
9898012345
Haryana
9896098960
9896012345
Himachal Pradesh
9816098160
9816012345
Jammu & Kashmir
9906099060
9906012345
Karnataka
9845098450
9845012345
Kerala
9895198951
9895012345
Kolkata
9831098310
9831012345
Maharashtra & Goa
9890098900
9890012345
Mumbai
9892098920
9892012345
North East
9862098620
9862012345
Orissa
9937099370
9937012345
Punjab
9815098150
9815012345
Rajasthan
9950099500
9829012345
Tamil Nadu
9894198941
9894012345
Uttar Pradesh (East)
9935199351
9935012345
Uttar Pradesh (West) & Uttarakhand
9897098970
9897012345
West Bengal
9933099330
9933012345

Self - Information:

Prepaid - Dial *121# from your airtel prepaid mobile and get following information: 
  • My Airtel My Offer (Best offer available on your usage)
  • Balance & Validity
  • Coupon Recharge
  • Start a Service
  • Stop a Service
  • Hello Tune
  • DND Registration 
Other Short Codes:- 
  • Best offer available on your usage: Dial 12131
  • Start a Service: SMS START to 121
  • Stop a Service: SMS STOP to 121
  • Do Not Disturb: Start - SMS START DND to 121
  • Do Not Disturb: Stop - SMS STOP DND to 121 
Postpaid - Dial *121# from your Airtel postpaid mobile and get following information:
  • Outstanding Amount
  • Unbilled Amount
  • Start a Service
  • Stop a Service
  • Bill Summary
  • Payment Details
  • Service Request Status
  • Hello Tunes
  • DND Registration
Other Short Codes:- 
  • Unbilled Amount - SMS UNB to 121
  • Outstanding Amount - SMS OT to 121
  • Last 3 payment details - SMS PAY to 121
  • Bill Summary - SMS BILL to 121
  • Start a Service - SMS START to 121
  • Stop a Service - SMS STOP to 121
  • Service Request Status - SMS SR to 121
  • Current Bill Plan - SMS BP to 121
  • New Bill Plans - SMS NBP to 121
  • Duplicate bill of last three months - SMS 'Dup Bill' to 121
  • One time e mail bill - SMS EBILL to 121
  • E mail bill subscription - SMS STOP PAPER
Bharti Airtel is a global telecommunication company operating in more than 20 countries all over the globe. Airtel is a leading company in mobile technologies and telecommunication services. The company does its best to satisfy its customer base since its establishment. All the customer complaints and queries are handled with great concern and maximum efforts to solve the customer grievance and satisfy him in minimum number of time.

The company opens various customer care service centers throughout the country at various locations. The customers can go there tell their complaint like issues related to payments of bills, allocation of tariff plans, account allocation, VAS deactivation and SMS related problem. The user can also dial 121 from any Airtel number and register their complaint from the mobile also. This is a toll free number and there will be no call charges for dialing this number. 

For instant support, you can go to the official website of the company and get the details about the customer care executive of your area and call him directly. You can get all the information from the official website of the company and get to know about latest schemes and plans launched by the company.

Useful Links:

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